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2009 Victorian Awards for

Excellence

 

 

2009 AWARDS FOR EXCELLENCE ANNOUNCED

 

Vue de monde was named as the Positive Outcomes Restaurant of the Year and The Atlantic Group (V) as Caterer of the Year as Restaurant & Catering Victoria honoured Victoria's finest restaurateurs and caterers at its glittering annual event, the 2009 Awards for Excellence.

 

More than 600 restaurateurs and caterers attended the gala event, held at the brand new Melbourne Convention Exhibition Centre on Monday, August 3. More than 25 award categories where presented, celebrating excellence in a range of fields.

 

The Professional Development award was presented to Contemporary Catering, and the prized Lifetime Achievement Award to Alla Wolf Tasker.

 

There were also awards for different categories of restaurants, cafes and caterers, such as Asian Restaurant, Regional Modern Australia, Fine Dining and Venue Caterer. All nominated restaurants were visited anonymously by two trained judges, who used the nationally-consistent Restaurant and Catering Evaluation System (RACES) to score their dining experience.

 

The criteria used span a range of categories, and are designed to mimic the experience of regular diners. Everything from booking to menu options and quality is assessed, under headings such as Service, Food and Presentation.

 

The judges used their research to create benchmarking reports for each entrant, which help to highlight areas where the restaurant is strong, and those where they could work a little harder. Entrants can use the reports to improve their offerings in future years.

 

The awards program supported by Fosters Group culminated in the presentation event at Melbourne Convention Exhibition Centre. The event featured Victorian Food and Wine as part of the Put Victoria on Your Table program currently running throughout the state supported by the Victorian Government

 

The awards, now in its 11th year have grown enormously but by far the biggest advancement has been the introduction of the benchmarking reports.

 

These reports provide the entrants with comprehensive findings on their: Service, Food, Beverage, Value for Money and Presentation - all benchmarked against their industry peers and customer expectations. This gives entrants a unique and objective view of where they sit in the industry, what they are doing well and what they may look at improving - ultimately it all leads to an improved experience for diners."

 

 

Vue de monde

Positive Outcomes - Restaurant of the Year

The Atlantic Group (V)

Caterer of the Year

The restaurant category winners for 2009:

 

Koko

American Express - Asian Restaurant

Replete Providore

Breakfast Restaurant

Cafe Pearl

OAMPS  - Cafe Restaurant

Two Buoys

PFD - Cafe Restaurant (Regional)

Flower Drum Restaurant

OAMPS - Chinese Restaurant

the brasserie by Philippe Mouchel

European Restaurant

Vue de monde

Books for Cooks - Fine Dining

Tulsi Indian Restaurant

HostPlus - Indian Restaurant

Les Boucheries Parisiennes

MITH - Informal Dining

Bamboo at Rye

Meiko - Informal Dining (Regional)

The Italian

San Benedetto - Italian Restaurant

Matteo's

Schweppes - Modern Australian

Chateau Yering Historic House Hotel - Eleonore's Restaurant

Put Victoria on Your Table - Modern Australian (Regional)

Embrasse Restaurant

Sothertons - New Restaurant

The Grand Dining Room & Bar

PPCA - Pub/Club/Tavern

Pettavel Winery & Restaurant

Westpac - Restaurant in a Winery

Maha Bar & Grill

Specialty Cuisine

Seasons & The New Spanish Bar & Grill

MLA - Steak Restaurant

Sukhumvit Thai Restaurant

Thai Restaurant

Prospects @ University of Ballarat 

Hostplus - Training Restaurant

The caterer category winners for 2009:

 

Alliance Catering at Deloitte

 

VIP Personnel - Corporate Caterer

Crown Events

Solution Red - Function Centre Caterer

Alliance Catering - Geelong Grammar

Site/Industrial Caterer/Aged Care

Delaware North Companies Australia - Melbourne & Olympic Parks

APRA - Venue Caterer

The Atlantic Group (V)

Wedding Caterer

Professional Development

 

Contemporary Catering

Professional Development

Hall of Fame Recipients

 

Koko

American Express - Asian Restaurant

Alliance Catering at Deloitte

VIP Personnel - Site/Industrial Caterer/Aged Care

Lifetime Achiever

 

Alla Wolf Taska

Lifetime Achiever

 

Major Sponsor

 

Restaurant of the Year                         Theming
Sponsor                                                    Sponsor

                                                           
                                                                               Modern Australian Regional
                                                                               Restaurant
                    

 

 

Elite Catergory Sponsors

                                                 
Informal Dining                Modern Australian               Informal Dining
Regional Restaurant         Restaurant                           Restaurant

 

                                          
Coporate Caterer              Cafe Regional                     Fine Dining
                                            Restaurant                        Restaurant

 

 

 

 Category Sponsors

                                 
Asian                   Italian               Training  Restaurant     Cafe Restaurant
Restaurant        Restaurant          & Indian Restaurant     & Chinese Restaurant

 

 

 

The Restaurant & Catering Victoria Awards for Excellence gives you and your busienss the opportunity to be recognised as Victoria's leading restaurant or caterer and be showcased to the industry and public as a result of the extensive media publicity lined up for 2009 Awards for Excellence.

 

System
The judging system is designed to mimic the dining experience of customers, focusing on the areas that make a difference to guests.  The system ranks more than 50 individual criteria which span the entire dining experience, from booking through to service and beyond. 

 

Process
The judging process includes a consumer preference survey which is used to moderate the raw data produced by the team of judges.  Using this analysis as a guide, entrants can look at specific areas of the business where they excel and other areas that could benefit from further development.

 

Feedback
To assist nominiees to strive for excellence once the judging period has concluded, all entrants in both the restaurant and catering sectors, will receive statistical feedback from the judging process.  This feedback proves to be a valuable business development tool for all operators. 

 

Who won last year?

Click here to find out who the winners were in 2008!

 

Need More Information

For more information on this years Awards for Excellence contact Restaurant and Catering Victoria on 03 9654 5866 or email R&C Vic.